![]() ![]() ![]() If it was a true headless machine, I definitely recommend using those plugs. They would have to unplug the dummy plug every single time they needed to use the conference room computer and TV and then plug it back in again when they were done. Things they opened may “disappear” onto the fake second monitor and they wouldn’t know how to access them. If this is a computer that is used in a conference with a TV, then every time an end user went to use that conference room they would have dual monitors and not realize they did. I have used these as well, but for the OP‘s purpose they may not work. Unplug the HDMI cable and it works like a charm. Most likely has to do with the discrete GPU used by said laptop. I'll be testing a few things noted in the comments thus far.ĢND EDIT: So turns out that the issue was that they left the HDMI cable plugged into the conference room TV and SC could not figure out that the laptop screen was still viable. ![]() However after updating our ScreenConnect server we are still seeing the issue. However based on the posts this may actually lead to a fix on a separate issue. Said PC is a Lenovo Thinkbook 15 G2, AMD RyU with a Radeon Graphics card, 8Gb RAM - not a powerful box by design it is used for conference/meetings.ĮDIT: Unit is a laptop, so it does have the built in display. PC is up to date in every direction possible. Now here is the twist - if I were to connect that machine via RDP and then join that logged in session via SC it works until we disconnect or try to sign in as a different user. We can still interact with the session and if you can guess the right location by muscle memory actually sign in but nothing shows on our side. I have one machine that was recently put in place that Screen Connect steadfastly refuses to show any video on - as in we get connected and our session is just blank. Throwing this out into the aether to see if maybe anyone else has run into this before and has a fix: ![]()
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